Ratings & Reviews

Overall Rating

5(51 reviews)88.2% of customers recommend this property

Rating Per Category

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Resident Reviews

submitted by Claire S. - |Recommended: YesAmazing Always well kept and safe — I love living here. Great location and beautiful apartments. All around a great place to live
submitted by Justin P. - |Recommended: YesGreat Place To Live — The construction and feel the the apartments and grounds are very nice. The parking can be tight but is manageable. I'm looking forward to living here for another year.
response from property -Hi Justin, Thank you so much for the positive comments. We work hard to provide the best possible service to our residents! We look forward to you calling Sequoia Grove your home for another year!
submitted by Amanda W. - |Recommended: NoNot Happy — Moving in we had issues with urine smell from the previous tenant. We weren't given a tour of the apartment or even showed how to use the call box. We were handed keys and told to go. There was garbage left in the apartment that we took care of. I was recently told by staff that since we paid max deposit no more additional would be needed to add someone to the lease. Now Sandy is saying we have to pay 400 more on top of the 1500 we paid. I wouldn't recommend anyone live here. It is expensive, and we can barely find any parking and I get off work at 7pm. I hear everything from my neighbors including the yippy dogs barking diagonally below us. I have already made complaints and yet nothing happened. I would like someone from management to give me call. I am beyond frustrated with living here, and pay way to much money in rent to be dealing with smelly carpets, loud neighbors, no parking, and rude kids all over the complex and inside the pool area. 9714000832
response from property -Hi Amanda, we regret to hear that you had a negative experience with us, but appreciate you bringing these matters to our attention. We appreciate that you took time out of your day today to discuss these concerns with us. We look forward to improving your living experience. Thank you!
submitted by Mary - |Recommended: NoFrustrated — For the past three days I have emailed the complex regarding an issue on going issue and have been ignored. We have now been here over two years and are completely frustrated with the lack of staff response and lack of maintenance. The noise from slamming doors and rude neighbors is ridiculous, especially with the ever increasing high price of the rent. The grounds, including filthy parking lot, weeds, dying plants, general trash and oil spots from cars is unacceptable, especially with the high right being paid. Prior staff were outstanding but since we've lost Nicole, Brittany, Wendy, Josh and Brian, this place might as well be in disgusting Portland. We are tired of being blown off by staff regarding noise issues and bugs in our apartment.
response from property -Hello Mary, We value all customer feedback and will take it seriously to improve our communication to offer better customer service. We strive to maintain our grounds and overall well being for all of our residents. Please reach out to us directly at 503-549-1919 when you have a chance. We would like the opportunity to address your concerns.
submitted by Katharine J. - |Recommended: YesGood Apartment Complex — Good apartments, staff is nice, reasonable price for what you get
submitted by Mollie H. - |Recommended: YesGood — It’s a great place
response from property -Hi Mollie, Thank you so much for taking the time to leave a positive review!
submitted by Lynne B. - |Recommended: NoNOISY OH YES — Between slamming doors, inconsiderate neighbors and the adjacent steel factory which we were not told about when applying for an apartment sleep is extremely elusive here. The office staff, while pleasant, is a revolving door. Asking for help with an extremely noisy neighbor and their banned breed dog went nowhere. While the maintenance staff is usually responsive and helpful, it is short staffed and we went 14 days without a working fridge. The office treated this real inconvenience with indifference and empty promises. The newly instituted method for rent utility payments is a convenience ONLY for Sequoia Grove and not for the tenants.
response from property -Thank you for your review, Lynne. We are always looking for ways to improve our service, and your feedback is valuable. If you would like to discuss any of these items in further detail, please contact the leasing office and we will assist as best as we can.
submitted by Crystal T. - |Recommended: YesI love it — The staff are ALWAYS friendly and very prompt to answer questions. Our maintenance requests have been resolved in 24 hours. They're in and out with out disrupting anything. We'd never know they were there save for the fact that we requested the maintenance repairs. It feels very private, which is pretty rare with apartment living. My only complaint is the noise, and that could just be our upstairs neighbors more than the insulation or build of the apartments
response from property -Thank you, Crystal, for your review! We aim to provide an enjoyable living environment and good customer service, and I am glad to hear that we are meeting your expectations. If we can do anything else for you, please let us know.
submitted by Zachary Z. - |Recommended: NoOverpriced and Overvalued. Much too expensive for what is offered. — I would tell them to keep looking for another place to live. When I first came to live here, I was sold on the gated community, new appliances, and the fact that there would be a continually upgraded complex. However I have found nothing but an increased rent, with no upgrade to the complex or my unit whatsoever. I have found that the gate itself is worthless, as almost anyone can follow another car in without the need for a fob key. And I have found that the appliances, window shades, closet and pantry shelving, electrical outlets, and just about everything that came with the apartment are cheap and shoddy. Overall I am very disappointed with this complex and the great disparity between the money I spend monthly on rent and the actual value of what I am paying for. I will be searching for another place to live that offers me more for my money and will not be renewing my lease next time around.
response from property -Thank you for your feedback Zachary. We are sorry to hear that you are not enjoying your experience here, and we would love to speak with you further to see how we can address your concerns. If you would like to discuss any of these items in detail, please contact the leasing office.
submitted by Marc - |Recommended: NoDisappointed — Have lived here going on 2yrs. Starting to see a decline with landscape maintenance and over all appearance of complex and enforcing tenants responsibilities. Vehicles that drip motor fluids mud etc. in unassigned parking spots. Dog poop being left in flower beds and sidewalks. Unreasonable amount of noise from neighbors during regular day time hours. Vehicles stored in vacant parking spots for extended periods of time with not being moved. Also tenants jumping over the fence to get to the Fred Meyers property. The garbage valet not picking up all bags of garbage from the provided container left by ones door. This is an on going problem have reported in the past and still occurs. Plus we pay a mandatory fee for this service. Tenants using grocery store carts to bring groceries home and leave cart by gated trash bins and not returning the cart back to store. I could go on but I think this is enough said.
submitted by Daniel Z. - |Recommended: YesGreat place to live — Nice and quiet here...neighbors are all great.
response from property -Thank you for taking the time to submit a review, Daniel! We are thrilled that you are enjoying your stay in our community. If there is ever anything we can do, please let us know!
submitted by Matt K. - |Recommended: NoNot impressed — I would recommend finding another place. By the way, maybe you could put out a memo that asks people to STOP SLAMMING DOORS- my door seems to close just fine without slamming it. I feel like I'm living in a Motel 6. It is bad enough I can hear everything through the paper thin walls including the guy on the other side who must move his piano every night. ....
response from property -Thank you very much for your feedback. We do apologize that it seems that you are not having the ideal experience that you were looking for. We would be happy to address your noise concerns with the neighboring homes; please contact us in the office with more information at 503-549-1919 or sequoiagrove@liveidm.com if the situation is occurring during office hours.If this happens after hours, you also have the option to contact Cascade Enforcement at 503-291-5082. When addressing noise issues, we maintain confidentiality at all times and do not mention the reporting apartment numbers or resident names when issuing courtesy calls or violations regarding noise. It is our goal to ensure that all residents have the ability to peaceably enjoy their living environment.
submitted by Talmai F. - |Recommended: YesGreat community — It feels like we are being spoiled for what we are paying. It had been great
response from property -Thank you for the kind words, Talmai! We strive each day to provide an enjoyable living experience and excellent customer service for our residents! I'm so happy to hear that we've been hitting the mark, and we will continue to ensure that we do!
submitted by Mickie M. - |Recommended: YesProperty is attractive, clean, and secure. — The property is clean and well managed. The ladies in the front office are very friendly, helpful, and knowledgeable. Good place to call home
submitted by Saundra J. - |Recommended: YesGreat Place — It is a quiet clean community. The apartments are nice and look high end. Plenty of parking for residents and guests to come over. The valet trash is a nice feature and the management staff are very nice and helpful.
response from property -Thank you so much for the positive comments. We work hard to provide the best possible service to our residents!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Sequoia Grove", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Sequoia Grove", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose